Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with a sweepstakes casino platform? The team behind thepickledrose.com is happy to hear from you. Use the details below to get in touch — we read every message.
How to Reach Us
Email is the best way to contact us directly:
We aim to respond to all enquiries within 48 business hours. During busy periods it may take a little longer, but we will get back to you.
What You Can Write to Us About
- Review accuracy: If you believe information about a platform in one of our write-ups is out of date or incorrect, please let us know. We take factual accuracy seriously and will investigate promptly.
- Platform suggestions: Aware of a new sweepstakes casino or social casino that you think belongs on our radar? We're always researching additions to our coverage and welcome suggestions.
- Offer changes: Welcome bonuses, coin packages and promotional terms on sweepstakes platforms change frequently. If you've noticed a discrepancy between what we show and what a platform currently offers, we'd appreciate a heads-up.
- General questions: Unsure how sweepstakes coins work, what the free-entry option means in practice, or how prize redemption is handled? Feel free to ask — if we can't answer directly, we'll point you to the right resource.
- Responsible gambling concerns: If you or someone you know is struggling with gaming habits, please visit our responsible gambling guidance page first. For urgent support, contact the National Problem Gambling Helpline at 1-800-522-4700.
- Editorial or partnership enquiries: For press, editorial collaboration or other professional enquiries, please use the same email address and mark your subject line clearly.
About the Information We Publish
thepickledrose.com is an independent comparison site covering new sweepstakes casinos and social casino platforms available to US players. Our editorial team — led by Levi Adler — researches and reviews platforms based on factors like welcome offers, coin structures, game variety, redemption processes and state availability. We do not test or play on platforms ourselves; our assessments are based on research and verification of publicly available terms.
We earn commission when readers sign up to platforms featured on this site through our links. That commercial relationship does not determine how we rank or assess any platform — our about us page explains our review methodology in more detail.
We also publish a terms and conditions page that covers how this site operates, what our content is and isn't, and the limits of what we can advise on.
What We Are Not Able to Help With
We are a review and comparison site, not a representative of any sweepstakes casino platform. There are some things we genuinely cannot assist with:
- Account issues, login problems or coin balance disputes on a specific platform — contact that platform's own support team directly.
- Legal advice on whether a particular platform is available or permitted in your state — laws and operator policies change, and you should check the platform's current terms and your state's regulations.
- Tax guidance on prize redemptions — prize winnings may be taxable under federal and state rules; consult a tax professional or official IRS guidance if you have questions.
- Identity verification (KYC) issues — these are handled entirely by the platform you're registered with.
Response Times and Availability
| Enquiry type | Expected response time |
|---|---|
| Review accuracy or factual corrections | Within 48 hours |
| General questions about sweepstakes platforms | Within 48 hours |
| Platform or content suggestions | Within 5 business days |
| Editorial or partnership enquiries | Within 5 business days |
We do not offer live chat or phone support. Email remains the most reliable and trackable way to reach us.
Keeping Our Reviews Current
Sweepstakes casino platforms update their offers, add new games and occasionally change their eligibility rules — sometimes without much notice. Reader feedback is one of the ways we catch these changes between scheduled review cycles. If you've signed up through our site and found the terms different from what we described, telling us directly helps us correct the record faster and keeps other readers better informed.
We review each platform listing on a rolling basis, but we cannot guarantee that every detail reflects the current state of a platform at all times. Always check the operator's own terms and conditions before making any decisions, including purchases of coin packages.